Privacy Policy

Effective Date: July 17, 2025

At Earthens, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version
  • Device type
  • IP address
  • Pages visited and time spent
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order updates and transactional emails
  • Provide customer support
  • Improve our website and services
  • Send promotional offers and newsletters (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal data to any third party. However, we may share your data with:

  • Service providers (e.g., shipping companies, payment processors)
  • Legal authorities, if required by law or to protect our legal rights

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable core functionality (cart, checkout, etc.)
  • Understand user behavior and improve performance
  • Remember your preferences

You can control or disable cookies through your browser settings.

5. Data Security

We take appropriate technical and organizational measures to protect your data. All transactions are encrypted via SSL and sensitive payment information is handled through secure third-party payment providers.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request data portability or restriction of processing (where applicable)

To make a request, please contact us at:
📧 support@earthens.in
📞 +91 982 700 9796

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

Earthens
Bhopal, Madhya Pradesh, India
📧 support@earthens.in
📞 +91 982 700 9796